Shipping and returns

Shipping, delivery and returns are handled by the seller that fulfils your order. The terms below reflect what is published at the official checkout; confirm the detail there before you buy, as the seller can change it.

Shipping cost

All three packages — 2, 3 and 6 bottles — include free shipping within the United States. There is no minimum order value to qualify, because free shipping applies to every package offered.

Delivery times

• United States: typically 5 to 7 business days after the order is confirmed
• International: longer, and customs duties or import taxes may apply at the destination
• Processing: orders are usually picked and dispatched within 1 to 2 business days

These are estimates rather than guarantees. Carrier delays, public holidays and weather can extend them, and they are outside the seller’s control once a parcel is handed over.

Tracking

A confirmation email is sent once the order is placed, and a tracking number follows when the parcel ships. If nothing has arrived within 48 hours of ordering, check the spam folder before contacting support — that is where the great majority of “missing” confirmations turn out to be.

The 60-day guarantee

Quiet Nerves carries a 60-day satisfaction guarantee measured from the original purchase date rather than from delivery. If the product has not done what you hoped within that window, contact support to arrange a return and a refund of the purchase amount.

Two details are set by the seller and are worth confirming in writing before you order a larger package: whether return shipping is paid by you or by the seller, and whether opened bottles qualify. Ask support directly — a clear answer in an email is worth having.

How to start a return

• Email support@quietnervesofficialbuy.com inside the 60-day window
• Include your order number and the email used at checkout
• Wait for return instructions and a return address before shipping anything back
• Keep your proof of postage until the refund has cleared

Do not send bottles back without instructions. Returns that arrive at an unlisted address cannot be matched to an order, and that is the most common reason a refund stalls.

Refund processing

Once a return is received and approved, refunds are issued to the original payment method. Banks and card issuers typically take a further 5 to 10 business days to post the credit, which is outside the seller’s control.

Wrong or damaged items

If a parcel arrives damaged or the contents do not match what you ordered, photograph the package and the bottles before unpacking any further and email support the same day. Photographs taken at the point of delivery resolve these cases considerably faster than a description written later.